Monday, February 4, 2013

How to Obtain Windows Hardware Information


In many support scenarios, it is necessary to obtain information on the loaded drivers and hardware for a system. This information can be dumped using the msinfo32 utility found on every current supported version of the Windows Operating System.

For Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2, this tool can be ran from the "search" bar on the start menu:

For the most recent Windows OD (Windows 8 and Windows Server 2012), use the search functionality by pointing the mouse (or tapping) to the top right corner of the screen and clicking search:

Inside of the tool, click File -> Save and save the system information to the file. The saved file can then be uploaded/emailed to the person providing support.

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